Refund and Returns Policy
At BIZNEXURE.com, we are committed to providing high-quality products and a satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return or exchange within 30 days of receiving your order, provided that:
The item is unused, unworn, and in its original condition
All original packaging, tags, and accessories are included
The item is not marked as Final Sale or Non-Returnable
Items returned that do not meet these conditions may not be eligible for a refund or exchange.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Final sale or clearance items
Gift cards
Items damaged due to misuse, improper care, or normal wear and tear
3. Return Process
To initiate a return, please contact our customer support team at:
Email: info@BIZNEXURE.com
Please include your order number, the item(s) you wish to return, and the reason for the return. Once your request is approved, we will provide detailed return instructions.
Items sent back without prior authorization may not be accepted.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
We recommend using a trackable shipping method, as BIZNEXURE.com is not responsible for lost or delayed return shipments.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method
Refunds typically take 5–10 business days to appear, depending on your payment provider
Original shipping fees are non-refundable, unless the return is due to our error
6. Exchanges
If you wish to exchange an item for a different size or style, please contact us at info@BIZNEXURE.com. Exchanges are subject to product availability.
7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the issue. We will arrange a replacement or refund as appropriate at no additional cost to you.
8. Policy Updates
BIZNEXURE.com reserves the right to update or modify this Refund and Returns Policy at any time. Changes will take effect immediately upon being posted on our website.
Contact Info
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Company Name: CAIJIA LIMITED
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Address: RM A8, UNIT A, 5/F TAK WING IND BLDG 3 TSUN WEN RD TUEN MUN HONG KONG
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Email Address: info@BIZNEXURE.com
